QueenBet Terms & Conditions – What You Need to Know Before Using the Platform

These terms and conditions apply to the QueenBet platform (queenbet.fun) and all services associated with it. By registering on QueenBet or using the platform, you are automatically considered to have accepted these terms and conditions.

QueenBet is an international online betting and gaming platform committed to providing the best possible experience for users in Bangladesh. However, it is each user's responsibility to read and fully understand these terms and conditions before using the platform.

QueenBet reserves the right to update these Terms & Conditions at any time. Users will be notified via their registered email, and the updated date will be shown on the platform. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Providing accurate and truthful information at registration is mandatory. QueenBet reserves the right to close any account opened with false or misleading details, at any time.

• Each individual may only register one open an account. If a single individual is found to hold multiple accounts, all accounts will be terminated.
• You must provide your correct name, phone number, and email address at the time of registration.
• Users are solely responsible for keeping their account password secure.
• Your password must not be shared with anyone.
• Accounts are non-transferable — you may not allow anyone else to use your account.

To open an account and play on QueenBet, the minimum age requirement is 18 years You must be of legal age. Users under 18 are not permitted to use this platform.

• Proof of age may be required during account verification.
• Individuals who are on a self-exclusion list due to mental illness or gambling addiction are not eligible to register.
• QueenBet employees and their immediate family members are not eligible to register in certain capacities.

QueenBet reserves the right to verify a user's age at any time. Failure to pass verification may result in temporary or permanent account suspension.

Only use approved payment methods to deposit on QueenBet. Currently accepted methods include Mobile Pay, Nagad, and Rocket.

• Minimum Deposit Amount ৳200।
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• Only use payment methods registered in your own name.
• Third-party deposits are not accepted.
• No additional charges apply to deposits.

Withdrawing funds from QueenBet is simple and fast. Withdrawal requests are typically processed within 5 to 15 minutes, though verification may take up to 24 hours in some cases.

• Minimum Withdrawal Amount ৳500।
• KYC verification must be completed before your first withdrawal.
• Withdrawals can only be processed to the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity.

QueenBet reserves the right to reject any withdrawal request without providing a reason if there is reason to believe that the platform's terms and conditions have been violated.

QueenBet offers a variety of bonuses and promotions, each with its own terms and conditions. Please read the specific terms of any bonus before claiming it.

• Each new user may claim the welcome bonus once only.
• Bonus funds cannot be withdrawn unless the applicable wagering requirements have been met.
• If bonus abuse across multiple accounts is detected, all bonuses will be forfeited.
• To qualify for a bonus, all conditions must be met within the promotional period.
• QueenBet reserves the right to modify or cancel any promotion at any time.

Each game on QueenBet has its own set of rules. Please read the relevant instructions carefully before you start playing. Sports Betting, Live Casino, and slots each operate under separate rules.

• Once a bet has been placed, it generally cannot be changed or cancelled.
• If a game is interrupted due to a technical fault, QueenBet will assess the situation and make a decision accordingly.
• In the event of any dispute over game results, QueenBet's decision is final.
• Outcomes in RNG-based games are fully automated and impartial, verified by an independent third party.
• In live dealer games, a bet may be voided if the camera connection is lost.

The following activities are strictly prohibited on QueenBet. Violating any of these terms will result in account closure and may lead to forfeiture of your balance.

• Operating multiple accounts under a single identity.
• Strategic betting to meet bonus requirements (Bonus Abuse).
• Using third-party software or bots to play games.
• Attempting to influence outcomes in collusion with other users.
• Using the platform for money laundering or any illegal transactions.
• Attempting to interfere with or compromise the platform's security systems.
• Harassing or engaging in inappropriate conduct toward other users.

QueenBet follows a KYC (Know Your Customer) verification process to ensure platform security and prevent money laundering, in compliance with international regulations.

• A copy of your National ID or passport must be submitted before your first withdrawal.
• You may be required to prove ownership of your payment method.
• A utility bill or bank statement may be requested to verify your address.
• Withdrawal requests will be placed on hold if KYC verification is not completed.

QueenBet believes gaming should be purely for entertainment. We have effective measures in place to help prevent addiction and financial harm.

• You can set your own personal deposit and betting limits.
• You can use the self-exclusion option to suspend your account for a set period.
• A cooling-off period option is available.
• Our support team is always on hand to help with any gaming-related issues.

To learn more about responsible gaming, visit our Responsible Gaming page.

Users may request to close their account at any time. Once our support team is contacted, the process will be completed within 24 hours.

• Please withdraw any remaining balance before closing your account.
• QueenBet may close an account without notice in the event of a terms and conditions violation.
• Balances on accounts closed due to terms violations may not be refunded.
• To reactivate a closed account, please contact our support team.

QueenBet reserves the right to modify, amend, or update any part of these terms and conditions at any time. Where significant changes are made, reasonable efforts will be made to notify users in advance.

• The date of any changes will be noted at the top of the page.
• A notification of any changes may be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to any changes to the terms and conditions, you may request to close your account.